Legal Notice & Privacy Policy

Legal Notice & Privacy Policy

Tamborine Tea is committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, store, and protect your information.

1. Who We Are
Tamborine Tea is an Australian-owned business offering teas, coffees, herbs, spices, syrups, and related products. This privacy policy applies to our website, customer communications, and any data collected through our online or offline services.

2. What Information We Collect
We may collect personal information when you:

• Place an order on our website
• Sign up to our mailing list
• Contact us via email or contact forms
• Enter a promotion or giveaway

This may include your:

• Name
• Email address
• Phone number
• Delivery address
• Order history

We do not collect or store credit card details. All payments are processed securely through trusted third-party payment gateways.

3. How We Use Your Information
Your personal information is used to:

• Process and deliver your orders
• Communicate with you regarding your order or enquiry
• Send promotional emails (only if you opt in)
• Improve our website and customer service
• Meet our legal and tax obligations

We do not sell or share your information with third parties, unless required by law.

4. Email Marketing
If you subscribe to our newsletter, you may receive occasional emails about products, offers, or updates. You can unsubscribe at any time via the link in our emails or by contacting us.

5. Cookies and Website Data
Our website may use cookies to enhance your browsing experience and help us understand website traffic. Cookies do not personally identify you. You can manage cookies in your browser settings.

6. Data Security
We take reasonable steps to keep your personal information secure. While no system is completely secure, we work with trusted platforms and providers to safeguard your data.

7. Access or Changes to Your Information
You can request access to or correction of your personal information by contacting us. We’ll respond promptly to any privacy-related enquiries.

8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend reviewing it occasionally to stay informed.

9. Contact Us
If you have any questions or concerns about this policy or how we manage your information, please contact us:
Email: info@tamborinetea.com.au